BISCOTTI, TOBACK & COMPANY BUSINESS ADVISORY SERVICES

TRANSFORMATION

The mission of Biscotti, Toback & Company is to help middle market companies achieve breakthrough results. To accomplish this, we have developed a powerful, step by step, results oriented process.

Utilizing "best corporate practices," our experts will help you put into effect a new organizational structure and procedures which will help you achieve consistent excellence, transforming your key people into a passionate, committed team that co-creates and co-owns solutions.

Our primary objective is to generate wealth for stockholders, with the unique commitment to deliver a multiple of the investment they make in our service.

Our process differs in that it is based upon a comprehensive, economical method that focuses on early victories. We combine strategic planning and implementation, HR development, and financial assessment/management - integrating these capabilities in a balanced fashion.

THE PROCESS

Our professionals start with a diagnostic review that clarifies the big picture and identifies opportunities and challenges critical to moving your company to the next level.

Once we receive your input and "go," we co-create, with you and your team, a compelling business plan "from the customer back" with your unique mission, vision and values at the core. This plan incorporates an analysis of your business' strengths, weaknesses, opportunities and challenges in the following six critical areas:

Identifying and selling profitable new customers
Maximizing your value proposition to your best existing customers
Lowering the cost of doing business
Maximizing employee satisfaction and productivity
Industry community networking
Maximizing profitability and viability

DO

A powerful action plan is then designed targeting the critical issues in each area that will "make or break" your ability to power your business to the next level in the coming 6-12 months.

We then work with your team to define and implement success in each critical area by identifying the measurable objectives, or metrics, of success. We work with you and your team to establish goals, enabling you and your colleagues to maximize measurable productivity and accountability.

Our comprehensive HR consulting then transforms the people side of your business so that all improvements are rooted, sustainable and permanent. Your staff grows as they grow your profits through:

Enhanced selection methods:

Hiring "smart" through behaviorally structured interviews that raise your success rate to 75% and above
Matching the right existing or new employee to the right job

Enhanced orientation and assimilation methods:

Effective assessments
Highly effective job descriptions that support a new level of excellence
Flexible yet economic individually tailored training approaches
Development of more effective management teams and organizational structures

Enhanced retention:

Individually tailored development plans
Effective employee coaching/counseling
Incentive compensation
Powerful performance reviews
Leadership development, succession planning/implementation
Employee and customer surveys

REVIEW

Consistent excellence is achieved every time through regular team review of:

Individual and organizational performance in the areas critical to achieving breakthrough business results
The measurements, timetable, and specific results committed to prior
Financial results, through Biscotti, Toback & Company experts